Eric Heng Gu
PhD at TU Delft
With eight years in design innovation consulting, Eric has helped everyone from Fortune 100 companies to startups bring AI-enabled products to life. His journey has spanned fields like social robotics, mixed reality, and AI-embedded products, always with a focus on crafting technology that tackles real-world challenges.
Currently, Eric is pursuing a PhD in Industrial Design Engineering at TU Delft and contributes to the Center for Law, Design & AI. His work dives into how AI can reshape policy design, fostering more inclusive, fair systems. From building conversational AI to autonomous agents, he’s passionate about creating tech that enhances our interactions—with the world and each other.
14:50–15:35 Panel
Thursday 12th December
Designing the Future of Law: Innovating With Legal Design Thinking
Legal design thinking is revolutionizing how legal services are delivered by focusing on user-centric innovation and problem-solving. In this session, we explore how applying design thinking principles can help reimagine legal processes, products, and services to better meet the needs of clients and the legal community.